+6013-256 2218 support@cybergate.com.my Mon–Fri 9am–6pm
Shah Alam · Melaka 🔒 PDPA Compliant
Trusted IT Partner in Malaysia Since 2014

Enterprise IT, Website, SEO & Cloud Solutions in Malaysia

Cybergate helps Malaysian businesses manage IT support, Microsoft 365, Google Workspace, cybersecurity, website design, SEO, endpoint management and cloud infrastructure - all from one trusted team.

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SSM Registered Microsoft & Google Experience 100+ Businesses Supported
Cybergate IT engineer working in a server room in Malaysia
4 hrAvg onsite response
5.0★Google Reviews
SSM Registered Business
Microsoft & Google Experience
100+ Businesses Supported
Serving Malaysia Since 2014
Shah Alam HQ · Melaka Coverage
100+Businesses Supported
10+Years in Malaysia
95%First-Visit Fix Rate
4hrAvg Onsite Response
Solutions

One Platform of IT Solutions for Your Business

From daily support to full digital transformation - explore Cybergate's six solution areas, the way an enterprise IT provider organises them.

Managed IT Services

Remote support, onsite support, IT outsourcing, helpdesk and maintenance - your complete IT department.

RemoteOnsiteHelpdeskMaintenance
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Cloud & Productivity

Microsoft 365, Google Workspace, email migration, SharePoint, OneDrive and Teams set up and supported.

Microsoft 365Google WorkspaceEmailTeams
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Endpoint Management

ManageEngine Endpoint Central Cloud for patching, inventory, remote control and software deployment.

PatchingInventoryRemote controlDeployment
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Cybersecurity

Endpoint protection, firewall, ransomware protection, MFA and security hardening - PDPA aligned.

FirewallRansomwareMFAHardening
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Website & SEO Growth

Website design, SEO, AEO, GEO, blog writing, local SEO and Google ranking that drives real enquiries.

Web designSEOAEO / GEOLocal SEO
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Backup & Infrastructure

Synology NAS, Veeam, backup monitoring, disaster recovery and server support to keep data safe.

Synology NASVeeamMonitoringDR
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What We Do

Every IT Service Your Business Needs

One team, one invoice - covering support, cloud, security, web and growth.

Onsite IT SupportCertified engineers at your premises Remote IT SupportInstant secure assistance IT OutsourcingYour full IT department Website DevelopmentWordPress & e-commerce SEO & Google RankingPage 1, AEO & GEO Microsoft 365 BusinessEmail, Teams, SharePoint Google WorkspaceGmail, Drive, Meet Endpoint Central CloudManage every device CybersecurityFirewall, MFA, PDPA Backup & Recovery3-2-1 backup plans Synology NAS SetupCentral storage IT Hardware SupplyDell, HP, Lenovo, Fortinet
Find the Right Solution

Tell us your challenge - get a recommendation in 30 seconds

Answer two quick questions and we'll suggest the right Cybergate package for your business.

1 Your problem
2 Business size
3 Recommendation
My website has no enquiries
My business email has issues
My computers are not managed
I need reliable IT support
I need more SEO traffic
I need central cloud storage
I need backup protection
I need cybersecurity
Industries We Serve

IT & Growth Tailored to Your Industry

We adapt support, security and compliance to the way your industry actually works.

Clinics & HealthcarePDPA-safe patient systems Law FirmsConfidential & secure ManufacturingUptime & floor IT RetailPOS & e-commerce Accounting FirmsSecure & compliant data Hotels & HospitalityGuest WiFi & systems

View all industries

Why Cybergate

Why Malaysian Businesses Choose Us

Not just IT contractors - your long-term technology partner.

4-Hour Onsite Response

Engineers reach you across KL and Selangor within 4 hours on average. No excuses, no runaround.

Certified & Experienced

Microsoft, Google and Fortinet experience with 10+ years supporting Malaysian businesses.

One Team, One Invoice

IT, cybersecurity, Microsoft 365, website and SEO from one team. No juggling vendors.

Transparent Pricing

Written proposals before every job. No hidden charges, no surprise invoices.

Microsoft 365 and Google Workspace on a laptop for a Malaysian business
Cloud & Productivity

Microsoft 365 & Google Workspace, Done Right

Professional business email, file sharing and collaboration - set up securely and migrated with zero downtime by a team that does it every week.

  • Zero-downtime email migrationFrom cPanel, Zoho, Exchange or Workspace
  • Teams, SharePoint & OneDriveCollaboration and secure file storage
  • MFA & security hardeningProtect mailboxes from takeover & phishing
Microsoft 365Google WorkspaceExchange
Microsoft 365 BusinessGoogle Workspace
ManageEngine Endpoint Central Cloud endpoint management dashboard
Endpoint Management

ManageEngine Endpoint Central Cloud

Manage, patch and secure every laptop and desktop in your business from one cloud console - the same enterprise platform large IT departments rely on, delivered and managed for you.

  • Automated patch managementOS and third-party apps kept current
  • Asset & software inventoryKnow exactly what you own and run
  • Remote control & deploymentFix and install without a site visit
Explore Endpoint Central
SEO and Google ranking analytics dashboard for a Malaysian business
Website & SEO Growth

Websites & SEO That Bring Real Enquiries

A great website is only useful if customers find it. We build fast, conversion-focused sites and rank them on Google - including the new AI answer engines like ChatGPT, Gemini and Perplexity (AEO & GEO).

  • Conversion-focused web designBuilt to turn visitors into enquiries
  • Local SEO for Shah Alam & MelakaRank for the towns you serve
  • AEO & GEO optimisationBe cited by Google AI Overviews & AI search
SEO & Google RankingWebsite Development
Synology NAS storage and backup server rack in Malaysia
Storage, Backup & Infrastructure

Synology NAS & Backup You Can Trust

Keep your business data fast, central and protected. We design Synology NAS storage and 3-2-1 backup so a ransomware attack, hardware failure or accidental deletion never stops your business.

  • Central Synology NAS storageFast shared files with access control
  • 3-2-1 backup with offsite copyVeeam & Acronis with cloud backup
  • Daily monitoring & tested restoresWe verify your backups actually work
Synology NAS SolutionsBackup & Recovery
Our Clients

Trusted by Businesses Across Industries

From healthcare clinics and law firms to engineering and e-commerce - businesses across Malaysia, Singapore and the UK trust Cybergate.

Healthcare

Vivard Clinics VNR Medic Service

Law & Consulting

Ramesh Yum Law Firm Setia Jaya Sinaran

Engineering & Robotics

Aliran Tenaga Aliran Robotics

Retail & E-Commerce

Bayu Herb Dahar.my
★★★★★

"Using Cybergate service for about 3 years already. Kartik helps us manage our website, computers, servers and network. Service good, price affordable, and support is fast. Recommended."

- Cantolli Veneer
★★★★★

"They recently handled our server migration from the old system to a new one seamlessly, with minimal disruption to our operations. Their team responds promptly and professionally. Highly recommended for dependable IT support and maintenance."

- CS Cosec Sdn Bhd
★★★★★

"Excellent website design with precision delivered for my company. Also good after service, especially troubleshooting software, systems and computers bought from Cybergate. Kudos."

- Vivardi Clinics
MicrosoftGoogle CloudDell HPLenovoFortinet SynologyManageEngineVeeamAcronis
Case Studies

Real Results for Malaysian Businesses

PLACEHOLDER - replace with real, approved client outcomes & figures.

IT support case study for a Malaysian clinic
Healthcare

Clinic group: managed IT & PDPA security

PLACEHOLDER - short case summary.

-downtime reduced
-devices managed
Law firm website and SEO growth case study
Professional Services

Law firm: website + SEO growth

PLACEHOLDER - short case summary.

-more enquiries
-keywords on page 1
Cloud and backup case study for a Malaysian manufacturer
Manufacturing

Manufacturer: Microsoft 365 & backup

PLACEHOLDER - short case summary.

-email uptime
-backup success
Service Area

Based in Shah Alam, Serving All of Malaysia

Our headquarters and main team are in Shah Alam, with secondary coverage in Melaka. Onsite engineers cover the Klang Valley and beyond, and remote IT support is available nationwide.

Shah Alam (HQ) Melaka Kuala Lumpur Petaling Jaya Subang Jaya Klang Cyberjaya Putrajaya Puchong Seremban Johor Bahru Penang
IT Support in Shah Alam IT Support in Melaka
Cybergate IT engineer on an onsite client visit in Shah Alam, Selangor
Onsite IT Support · Instant Estimate

Get an Onsite IT Support Cost Estimate

Fill in your details for an instant guide price. Final pricing is confirmed in a written quote - no hidden charges. ESTIMATE ONLY

FAQs

Common Questions

Quick, direct answers to what Malaysian businesses ask us most.

What does Cybergate Technology do?
Cybergate is a Malaysian enterprise IT solutions provider offering managed IT support, Microsoft 365 and Google Workspace, cybersecurity, ManageEngine Endpoint Central Cloud, website development, SEO, Synology NAS and backup & disaster recovery - all from one certified team based in Shah Alam with coverage in Melaka and nationwide.
What areas do you cover for onsite IT support?
Onsite IT support is based in Shah Alam and covers Kuala Lumpur, Petaling Jaya, Subang Jaya, Klang, Puchong, Cyberjaya, Putrajaya, Seremban and Melaka. Remote IT support is available nationwide across Malaysia.
How much does IT support cost in Malaysia?
Onsite IT support starts from RM150 for the first hour for standard work, and from RM200 for the first hour for servers, firewalls and NAS, plus any weekend/public-holiday or same-day emergency surcharge. Monthly managed IT support (IT outsourcing) is a fixed monthly retainer. Use the estimator above for an instant guide, and you'll always receive a written quote before any work begins.
Is Cybergate PDPA compliant?
Yes. Cybergate follows the Personal Data Protection Act (PDPA) Malaysia and helps clients implement security controls, data handling and backup practices that align with PDPA requirements.
Can you manage all our computers from one place?
Yes. Using ManageEngine Endpoint Central Cloud, we centrally patch, secure, inventory and remotely manage every Windows and Mac endpoint in your business from a single cloud console.
Real Work

Our Work in Action Across Malaysia

A behind-the-scenes look at real Cybergate projects, from server rooms and networks to clinic systems and refurbished hardware.

Installing a client server rack - Cybergate Technology Malaysia
Installing a client server rack
Configuring AD, firewall and SAN - Cybergate Technology Malaysia
Configuring AD, firewall and SAN
Custom PC build for a client - Cybergate Technology Malaysia
Custom PC build for a client
Fixing a Windows blue-screen - Cybergate Technology Malaysia
Fixing a Windows blue-screen
Supplying printers to a client - Cybergate Technology Malaysia
Supplying printers to a client
PC setup for a bioscience lab - Cybergate Technology Malaysia
PC setup for a bioscience lab
Network rack build-out - Cybergate Technology Malaysia
Network rack build-out
POS system setup - Cybergate Technology Malaysia
POS system setup
Business continuity testing - Cybergate Technology Malaysia
Business continuity testing
Troubleshooting a client server - Cybergate Technology Malaysia
Troubleshooting a client server
Server deployment and configuration - Cybergate Technology Malaysia
Server deployment & setup
Refurbished laptops for a client - Cybergate Technology Malaysia
Refurbished laptops for a client
Malaysia Website Award 2022 won by Cybergate Technology
Award-WinningMalaysia Website Award (MWA) 2022

Recognised for excellence in website design and digital delivery, part of our track record building and growing Malaysian businesses online since 2014.

Ready to Fix Your IT - Once and For All?

Join 100+ Malaysian businesses who trust Cybergate for IT support, cybersecurity and digital growth. Free consultation, no obligation.

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